Thanks for the quick delivery of the grate we ordered from you. Luckily we hadn't lit the fire the day it was delivered and we slipped it into place and soon had a lovely fire lit. I especially liked that you also enclosed some "do's " and "dont's" on the care of our new grate. Some of which I have been guilty of in the past. I thoroughly recommend anyone to have a look at your website for inspiration and searches for replacement parts for your real fire
1
0
Butty
333/11/2023
30/11/202313:16
more than 1 year(s)
Overall Rating:
Graaaate service!!
My order arrived but unfortunately I had ordered the wrong size. This company were extremely helpful in guiding me through the return process. I was kept informed and refunded no hassle. Thank you.
1
0
June
330/11/2022
27/11/202209:43
Overall Rating:
Excellent
Excellent item and service.
0
0
Nicola
316/11/2021
13/11/202117:34
Overall Rating:
Really great company
Delivery arrived very quickly and products were of high quality
0
0
Scott
337/12/2020
03/12/202023:45
Overall Rating:
as discribed
Easy to use website with prompt delivery. No issues and would recommend.
0
0
Stephen
333/11/2020
29/11/202013:56
Overall Rating:
Good Value for money
This is a really good product although not exact to the fireplace size ( no fault of the product) it does a great job . sorry about the pun
0
0
John
324/11/2020
20/11/202014:05
Overall Rating:
Pleased with purchase.
Very good communication skills from the company. No sooner had I ordered the grate they emailed me to say it was out of stock and did I wish to cancel. I didn’t cancel and within a week or so they told me it had arrived that morning and would be dispatched immediately. It arrived the next day.
That’s how you impress customers.
0
0
John
324/11/2020
20/11/202014:04
Overall Rating:
Pleased with purchase.
Very good communication skills from the company. No sooner had I ordered the grate they emailed me to say it was out of stock and did I wish to cancel. I didn’t cancel and within a week or so they told me it had arrived that morning and would be dispatched immediately. It arrived the next day.
That’s how you impress customers.
0
0
Iris
355/12/2017
22/12/201721:38
Overall Rating:
Excellent product & fast delivery
Impressed with the very fast delivery, sturdy grate and helpful and easy to use website. Would definitely recommend this company to anyone - thank you!
0
0
Ross
353/12/2017
20/12/201712:57
Overall Rating:
Fantastic
Great quality, good price and fast delivery.
Very good.