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All of our custom sizes fire trims have a 4 week lead time from date of order.
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READ THIS BEFORE ORDERING
- If you want an inside return and an outside return on your trim - adding an outside return will reduce how far the inside return goes into the wall cavity. As an example, if the outside return is 20mm and you want 50mm of the inside return to go into the wall cavity you will require an inside return of (50mm + 20mm) = 70mm. The minimum inside return size is 10mm
- If measuring internal width and internal height of an old trim - make sure to measure from the front of the old trim. If you measure from the back of the trim you may include the thickness of the metal which would add approximately another 4mm onto the height and 8mm onto the width resulting in the final trim not fitting.
- When we refer to INTERNAL TRIM WIDTH and INTERNAL TRIM HEIGHT measurements - We are always referring to the internal measurements of the trim (measured from the front)
External trim measurements would be calculated by using the following formulas.
External Trim Width = Internal Trim Width + Face + Face
External Trim Height = Internal Trim Height + Face
- When we refer to WALL OPENING WIDTH and WALL OPENING HEIGHT measurements - We are always referring to the size of the hole in your wall. When you provide us this measurement we will make the trim very slightly smaller (but a snug fit).
To ensure your trim fits into the wall opening we have to make allowances. Internal trim measurements (measured from the front of the trim) would be calculated by using the following formulas.
Internal Trim Width = Wall Opening Width - 8mm (thickness of the material on the inside return either side) - 4mm (allowance for manufacturing tolerance)
Internal Trim Height = Wall Opening Height - 4mm (thickness of the material on the inside return) - 4mm (allowance for manufacturing tolerance)
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Product Questions
How do you attach the fireplace trim to the wall?
Question by: Jim on 25 Sep 2017 15:12:00
We would recommend a heat resistant silicone such as our "heat mate sealant" to fit this to the wall.
Answer by: Dave . (Admin) on 26 Sep 2017 11:07:00
Good morning.
Question by: Graham Mayho on 15 Sep 2016 09:00:00
Yes the trim would be fine
Answer by: dave dave (Admin) on 3 Oct 2016 13:50:00
Can you explain what the "Are 'Bevel' Details Required" option is?
Question by: Charles Mason on 30 Dec 2017 15:02:00
I have added a picture of the bevel now so you can see exactly what it looks like.
Answer by: Dave . (Admin) on 4 Jan 2018 15:12:00
What does number of sides refer to?
Question by: Oana on 27 Apr 2023 12:35:00
This means if 3 sided is it the left, right and top or 4 sided is a full trim like a picture frame with top, bottom, left and right sides
Answer by: Joanne McAnulty (Admin) on 5 May 2023 15:22:00
I assume the trim is three separate pieces which are joined together when installed? However, I should be grateful for confirmation. Also do you samples?
Question by: Adam on 1 Jul 2017 18:35:00
the trim comes in 1 piece but unfortunately we don't do samples
Answer by: Dave . (Admin) on 3 Jul 2017 13:31:00
My current trim is magnetic which is how it is attached. Are your trims magnetic too?
Question by: Mike Wilson on 31 Oct 2023 11:20:00
The fire trims we do will stick to a magnetic surface but we do not provide the magnets.
Answer by: Joanne McAnulty (Admin) on 21 Nov 2023 14:24:00
Hello. Do you make a curved trim. We have a slight arch we would like to keep. Detailed picture can be provided.
Question by: Gavin Gager on 1 Oct 2017 21:20:00
We can only make these trims in straight 90 degree lines, no curves unfortunately.
Answer by: Dave . (Admin) on 2 Oct 2017 14:24:00
Hi, Can I order a made to measure firetrim in Stainless Steel /chrome without the Bevel detail?
Question by: Victoria on 20 Jan 2023 22:25:00
Yes the made to measure trims can be made with a flat surface rather than bevelled
Answer by: Gillian Bridge (Admin) on 21 Mar 2023 13:49:00
What material is the trim made from?
Question by: Tom Gunn on 18 Aug 2017 14:16:00
The base of the trim is made from steel and is welded together and all welds are ground flush and finished to an extremely high standard. For black trims this is then sprayed over with a heat resistant paint which can be used very close to stoves or fires without bubbling or causing any problems due to the heat. With other finishes such as copper, chrome or brass a thin sheet (around 1.5mm thick) of the relevant material is then fabricated over the top of the steel frame to provide the relevant finish.
Answer by: David (Admin) on 22 Sep 2017 10:02:00
I have a fireplace wich currently has a brass surround trim which I want to get rid of. Can I fit this over the top or would I need to remove old one (it's reluctant to budge)!
Question by: Karen Leighton Jones on 26 Oct 2017 12:27:00
We could make a trim to go over the top however the measurements we need would be more complicated so we would advise to try and take off the old trim and take measurements from that.
Answer by: Dave . (Admin) on 14 Nov 2017 15:02:00
Hi, I would be grateful if you could confirm if the trim is sufficient to protect a timber surround against heat from a multi fuel stove please? Many thanks, Jack.
Question by: Jack Beaumont on 30 Oct 2018 21:07:00
This is hard to answer, if the timber is not right next to the trim it should be fine but we really couldn't confim it would protect the wood if it was right next to it.
Answer by: Dave . (Admin) on 31 Oct 2018 15:50:00
Hi, could you confirm what ‘Face’ means in your MTM fire trim
Question by: Sarah on 13 Jun 2024 12:08:00
The face on the fire trim is the part you look at which when facing the fire.
Answer by: Joanne McAnulty (Admin) on 18 Jun 2024 14:59:00
Can you manufacture the trim for a Sirocco Streamline 2 Focal point gas fire, if existing trim measurements are supplied
Question by: stuart wilkinson on 28 Feb 2017 11:30:00
The trims can be used on any fire with the correct dimensions
Answer by: Dave . (Admin) on 28 Feb 2017 13:43:00
DELIVERY TIMES - Non Custom Made Products "In Stock" - If ordered before 1pm this will arrive Next Day if selecting a tracked delivery service or in 2 / 3 days if Royal Mail Second Class delivery is selected at checkout.
All other items will be delivered within 3 to 5 working days as they are backordered items which take a few days to receive from the manufacturers. On the rare occasion that a backordered item is out of stock at our warehouse and the manufacturers you will be e-mailed with a revised delivery date.
Delivery times are quoted in business days meaning weekends and local holidays including bank holidays, Christmas etc do not count as business days.
DELIVERY TIMES - Custom Made Products Custom made fire fenders - 4 weeks
Custom made fire screens - 4 weeks
Custom made stove glass - 2 weeks
Custom made ashpans - 2 weeks
Custom made fire trims - 2 weeks
Custom made smoke hoods - 2 weeks
Custom made gas fires - 2 weeks
DELIVERY COSTS What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used). PACKAGING We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:
Items to be securely packed with bubble wrap or an air bag system.
Boxes marked clearly if items are fragile or heavy.
REFUNDS & RETURNS Custom or made to measure items are 100% non-refundable.
If the item is not what you wanted or doesn’t quite fit you can return it back to us for a full refund, the buyer must pay for and arrange for return delivery. All we ask is that you put your full name and address on a note in the box with a brief explanation to let us know why you are returning the item. If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund. For more details on your rights as a buyer see ‘The consumer contracts regulations'. Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications. If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.
RETURNS Products can be returned back to us within 30 working days providing they are unused and in their original condition. We may accept returns longer than this on a case by case basis, please contact us to request this. To return an order ensure the products are well packed and include a note in the box with your name and postcode . To book a courier we would recommend a courier broker such as www.interparcel.com.
Our Returns Address is:
Returns Department
Unit 30
Goyt Mill
Upper Hibbert Lane
Marple
SK6 7HX
