Introducing the Helios 5 Wood-Burning Stove: A Fusion of Efficiency and Elegance!
Discover the latest addition to the prestigious Gallery Collection - the Helios 5 Wood-Burning Stove. Engineered for excellence, this stove seamlessly blends traditional charm with cutting-edge technology, offering an unparalleled experience in home heating.
✨ Key Features:
✅ Dual Burn Capability: The Helios 5 is a versatile powerhouse, adept at burning both wood and smokeless fuel. Experience the warmth and ambiance of a crackling wood fire or opt for the efficiency of smokeless fuel.
✅ Efficient Heating: With a robust 5kW heat output, the Helios 5 is your go-to solution for small to medium-sized living rooms. Enjoy efficient heating that's gentle yet pervasive, creating a cozy atmosphere.
✅ DEFRA and Ecodesign Compliant: Embrace the future of eco-friendly heating. The Helios 5 meets DEFRA and Ecodesign standards, ensuring you contribute to a greener environment without compromising on performance.
✅ Stylish Design: This eco stove isn't just functional; it's a visual masterpiece. Crafted with a keen eye for aesthetics, its smooth steel construction and durable cast iron door embody timeless elegance.
✅ Large Viewing Window: Immerse yourself in the dance of flames with the Helios 5's expansive viewing window. Revel in the beauty of your fire while enjoying its efficient warmth.
✅ Airwash System: Bid farewell to soot-covered glass. The Helios 5 features an advanced airwash system, keeping the glass clean and ensuring an uninterrupted view of the mesmerizing flames.
✅ Versatility: Whether your home boasts a traditional or modern interior, the Helios 5 effortlessly complements any setting. Its clean lines and sturdy build make it a perfect fit for various decorative styles.
✅ Energy Efficiency: With an impressive 82.5% efficiency rating and an A+ energy efficiency classification, the Helios 5 stands as a beacon of energy-conscious heating.
✅ Warranty Assurance: Enjoy peace of mind with a 10-year castings warranty, a testament to the Helios 5's durability and lasting performance.
Elevate your living space with the Gallery Helios 5 - where functionality meets finesse. Embrace warmth, efficiency, and style in one harmonious package. Make every moment by the fire exceptional.
Order Your Helios 5 Today and Redefine Home Comfort!
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DELIVERY TIMES - Non Custom Made Products
"In Stock" - If ordered before 1pm this will arrive Next Day if selecting a tracked delivery service or in 2 / 3 days if Royal Mail Second Class delivery is selected at checkout.
All other items will be delivered within 3 to 5 working days as they are backordered items which take a few days to receive from the manufacturers. On the rare occasion that a backordered item is out of stock at our warehouse and the manufacturers you will be e-mailed with a revised delivery date.
Delivery times are quoted in business days meaning weekends and local holidays including bank holidays, Christmas etc do not count as business days.
DELIVERY TIMES - Custom Made Products
Custom made fire fenders - 4 weeks
Custom made fire screens - 4 weeks
Custom made stove glass - 2 weeks
Custom made ashpans - 2 weeks
Custom made fire trims - 2 weeks
Custom made smoke hoods - 2 weeks
Custom made gas fires - 2 weeks
DELIVERY COSTS
What we charge for delivery is what it costs us for the delivery of the orders to you. We operate a 1 delivery charge policy so you will only ever pay 1 delivery charge (The largest delivery charge will be used).
PACKAGING
We will always endeavour to keep your orders on time, well packed and undamaged. You can expect from us:
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Items to be securely packed with bubble wrap or an air bag system.
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Boxes marked clearly if items are fragile or heavy.
REFUNDS & RETURNS
Custom or made to measure items are 100% non-refundable.
If the item is not what you wanted or doesn’t quite fit you can return it back to us for a full refund, the buyer must pay for and arrange for return delivery. All we ask is that you put your full name and address on a note in the box with a brief explanation to let us know why you are returning the item.
If we supply you with a damaged/faulty item, the item is not as described, or if it has been miss-sold we will pay for the return delivery and issue a full refund.
For more details on your rights as a buyer see ‘The consumer contracts regulations'.
Goods that are returned back to us are the customer's responsibility. If goods are returned to us and are damaged it is your responsibility to claim the cost back from the courier. Please ensure goods are well packed when returning them back to us to prevent any complications.
If sending goods by post please ensure you use a postal service that requires a signature. Fuels are non-refundable due to the high costs for return delivery.
RETURNS
Products can be returned back to us within 30 working days providing they are unused and in their original condition. We may accept returns longer than this on a case by case basis, please contact us to request this.
To return an order ensure the products are well packed and include a note in the box with your name and postcode. To book a courier we would recommend a courier broker such as www.interparcel.com.
Our Returns Address is:
Returns Department
Unit 30
Goyt Mill
Upper Hibbert Lane
Marple
SK6 7HX
