Firstly customer services contacted me to check the measurements I had provided since they felt they seemed odd. They were right - I had written one of the measurements incorrectly and saved me wasting my money. Secondly once my perfect ashpan had been made someone noticed that I had said I would collect it- from London and called me to check. Customer service was above and beyond and the resultant product perfect . I can’t recommend them highly enough .
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Alex
318/11/2020
14/11/202018:15
Overall Rating:
Very pleased!
The ash pan is perfect. Very happy. Solid, well made and precisely to specifications.
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STEPHEN
55/02/2020
25/02/202016:43
Overall Rating:
Excellent
Much better quality than any I had seen in DIY stores or local fire place shops. Made to exact measurements so fits fire grate perfectly. Highly recommended.
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Malcolm
30/01/2020
31/01/202010:41
Overall Rating:
Solid, well made and beautifully finished
Custom ash pan is solid, well made and beautifully finished. Fits perfectly in my awkwardly shaped Victorian fireplace.
Would highly recommend.
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Christopher
91/04/2020
01/04/202020:05
Overall Rating:
Great
Very good product and quick service - thanks
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Jane
101/04/2019
12/04/201912:09
Overall Rating:
Excellent
Robust product made to measure awkward space
0
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Edmund
318/11/2019
15/11/201910:56
Overall Rating:
New ashpan for Victorian fire place
Great service. The ashpan was made and delivered quickly and fits perfectly!
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Jamie
250/09/2019
08/09/201920:22
Overall Rating:
Very pleased
Well made ash pan exactly to measure.
Very satisfied with friendly efficient service.
Thankyou
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Jamie
250/09/2019
08/09/201920:22
Overall Rating:
Very pleased
Well made ash pan exactly to measure.
Very satisfied with friendly efficient service.
Thankyou
0
0
Robert
116/04/2019
27/04/201907:40
Overall Rating:
Catch falling ash and water droplets
Our fireplaces are for decorative use. There are chimney sheep to reduce the falling ash. Very good.
Not all our chimneys are covered - old Georgian townhouse. Choice of costly cherry picker and traffic disturbance, or had the idea to order made to measure ashpans. These are larger versions of normal. Look really good, black on black, and trying some shredded black paper in the tray to dampen the falling ash and droplets. So far a nice solution, easy to keep the fireplace clean, and no mess on the carpet.